Jana's FAQs: what people ask me most frequently?

I wish for all my customers to feel well and balanced. It's important to me that you feel at ease not only when shopping on Gingerbeli.com but throughout the entire process, from placing your order to receiving the products in your homes.

Your trust is of great importance to me, just like the quality of the products I offer. I am aware that I need to provide you with all the essential information regarding the order process and delivery.

That's why I'd like to dedicate this brief article to the most important questions (or FAQs) that will provide you with information about your orders.

If your question isn't answered here, please don't hesitate to contact me at hello@gingerbeli.com.

And now, let's get to the key questions that I often encounter:

Jana and her experienced Gingerbeli team do everything to ensure the security of the website. Thanks to SSL, you can browse the site safely, and your information remains private.

How much does shipping cost?

Within Europe, we try to offer to most countries flat rate shipping of 4.90 EUR.

In Czech republic we offer free shipping if you use Zasilkovna a pick up your package at nearest Zasilkovna location.

In UAE, we offer flat shipping rate of 32 AED which you will pay first when getting your delivery.

How long does delivery take?

Shipping typically takes 4-5 working days. Within Czech republic and Slovakia, 1-2 days.

If you have any questions, please contact me at hello@gingerbeli.com, and I will do my best to resolve the issue promptly. You can also reach out to me anytime on Gingerbeli social media.